I have been working with NetMatch for several years now. We learned to value them as reliable and trustworthy partners ever since. NetMatch implemented many websites for us including Guided Navigation concepts as well as the complex system- and data integration part in the back end that fuel the websites. The consultancy offered by NetMatch is very comprehensive. We constantly receive suggestions how to improve small features as well as changes with impact on the entire system architecture.
As a project manager I experience the quality of service as very professional. I am constantly informed about the current state of the project and if necessary I can contact a specialist directly. This transparency and reliability allows me to inform our internal customers as desired. Having a good overview of the state of the project as well as getting fast answers on detailed questions is important for me.
Personally speaking, it is always very pleasant, motivating and inspiring to work with the NetMatch team. We experienced NetMatch as a solutions-oriented, constructive and trustworthy project partner which we highly recommend.
Hotelplan Management AG (18-5-2011)
- TUI Cruises
TUI Cruises was formed in April 2008. As cruise brand we target the German-speaking market and offer contemporary well-being holidays at sea. TUI Cruises GmbH is a joint venture between TUI AG and Royal Caribbean Cruises Ltd. Our company's headquarters are in Hamburg/Germany.
We work with NetMatch since autumn 2008. We have chosen NetMatch due to their sophisticated knowledge of DaVinci, our reservation system, and their experience in building internet booking engines for tour operators. Since our long lasting partnership we launched our "Meine Reise" area (January 2009), our price search (November 2009) and finally our internet booking engine (August 2010) successfully.
We experience NetMatch as a reliable business partner and benefit from one and the same project manager from the beginning who grew together with us and therefore knows our product very well. The high level of flexibility from NetMatch has to be highlighted as well as their ability to understand our business logic.
TUI Cruises GmbH (17-5-2011)
NetMatch created, and keeps working on our high traffic website Weeronline.nl and the international variations such as Meteovista.de. To be able to make the best decisions we deliberate on a weekly basis with the NetMatch Project manager and even communicate directly with their dedicated developers and testers. They are very experienced and are clear in communication and explaining the different options. Once in a while they advise us about improvements we could do on our websites, e.g. for optimizing page speed issues. Features as the CMS and Resource Editors are easy to use and indispensable with so many site variations.
- Hapag Lloyd Kreuzfahrten
NetMatch doesn't only deliver what they promise, but they also solve problems quickly and give tips on how to improve related issues in the future.
When we send requests on short notice, they do everything in their power to finalize them in a timely manner.
Hapag Lloyd Kreuzfahrten (15-6-2011)
Realistically I feel that more than a positive feedback by an enthusiastic customer what NetMatch deserves is an honest acknowledgment of how an initially skeptical client has been completely conquered a bit a time. Today I take NetMatch as a benchmark in the field of solutions for the web while at first I was not so convinced there would be unheard ideas "out there". I admit my thinking was probably not so accurate and am happy to do so: working side by side with NetMatch and its always focused and committed team has made my organization reach significant goals and 'most meaningfully' be there before our competitors did.
I especially got to enjoy the informal but constructive spirit by which the best ideas take their form; being innovative is not simply a matter of adopting trendy solutions or being eclectic "no matter what", in fact it is a balance between a pragmatic approach, a technically impeccable knowledge and the capability not to forget what you'd expect to get as a customer. Should, to this mix, you wish to add new technologies and different solutions pertaining CRS, CMS and processes improvement, well not surprisingly you'd probably find yourself somewhere nearby Tilburg.
Hotelplan Italia (3-6-2011)
As a project manager I am working with NetMatch for several projects and customers. I experience NetMatch as a reliable and professional partner. Especially I will mention the deep and profound travel knowledge combined with the technical know-how of all project members.
NetMatch implemented different websites for us including Guided Navigation concepts, data integration into our Internet Booking Engine and Tour operator System "Mythos", maintenance and monitoring tools etc.
NetMatch is an innovative, solutions-oriented, cooperative and reliable project partner. I am looking forward to do the next project with NetMatch and can recommend them very highly.
Hotelplan Management AG (3-6-2011)
I have been working together with NetMatch since 2009. NetMatch proved to be very flexible during the implementation of the Secretsline solution. The timelines were very ambitious and the web services provided by the back office systems have been very unstable and changed a lot. One week before the planned going live there have only been very few people who believed in a successful launch of the website but NM made it happen. To meet the deadline we had to shorten the test phase substantially but still only few bugs occurred on production.
NetMatchs' employees are not only technicians; they also know how the travel business runs. If we come up with an idea, we know that it can be challenged by our contact at NetMatch. As NetMatch knows the best practices in travel business we usually can find solutions which are beyond the original idea and can as well be implemented in a lean way.
TourWeb offered us a broad range of features we could choose from to compose and customize our website. Together with several tailor made features the result is very unique. Even within the TourWeb features we have been able to implement special needs (e.g. search for non-available-hotels or specific calendar functions on the hotel detail page), which had not been provided by default at the start.
Hotelplan Management AG (12-7-2011)
Netmatch plays an active role in the success of Zoover. The quality standards are really high and you can be sure that the services are tested very thoroughly. This results in a reliable platform which can cope with millions of visitors. The communication with Netmatch is very clear and straight to the point. The way Netmatch works on projects is very professional and structured.
The employees of Netmatch show an up-to-date knowledge and take the lead on technical issues like performance of the website.
Netmatch' tailor made resource editor for Zoover is a very helpful tool, where the client can easily change specific parts of the (international) websites.
- TUI Cruises
NetMatch understands and support us in our complex and various requirements. Together we design simplified solutions that we and our customers require.
Thanks a lot to a motivated and competent team from the Netherlands and Romania. We are looking forward to a continued good cooperation.
TUI Cruises GmbH (22-07-2011)